Invest in Employee Experience for Better Customer Experiences

Creating employee experiences (EX) that matter is vital as HR leaders head into 2024, with isolved's Voice of the Workforce: Keys to Better Employee Experience report showing that 90% of employees say the experience they receive impacts the experience they give customers.

So how can employers transform employee experience within their organizations? Investing in HR tools that provide consumer-like experiences for onboarding, electing benefits, accessing paystubs, checking schedules and collaborating with colleagues is a good place to start. In fact, 71% of employees want access to self-service tools for HR tasks, and more than half of the workforce would use an HR chatbot to learn about their benefits and paid time off (PTO) information if they had access to the technology.

G2 Market Reports provide quarterly insight into human capital management (HCM) tech and vendors, allowing organizational leaders to make informed decisions when investing in new solutions for their workforce. According to the Winter 2024 Quarterly Report, isolved remains a leader in meeting customer needs and ensuring performance.

See what customers who use isolved solutions every day have to say:

“I love the people that work for isolved! My dedicated support representative and customer success manager are phenomenal people that always go above and beyond to make sure all my needs are taken care of and any questions I have are answered.” - Verified User in Information Technology and Services

“[isolved is on] the forefront of tech and I love that they are improving by the day! I also love the small business feel even though they are a corporation. The personal relationships and personal touch is superb!” - Terrah T.

Read the full list of isolved’s recognitions for this quarter:

1. Leader in Mid-Market Grid Report for Healthcare HR

2. Leader in Small-Business Grid Report for Healthcare HR

3. Leader in Grid Report for Healthcare HR

4. Leader in Grid Report for Candidate Relationship Management

5. Leader in Small-Business Grid Report for Candidate Relationship Management

6. Leader in Mid-Market Grid Report for Time & Attendance

7. Leader in Small-Business Grid Report for Time & Attendance

8. Leader in Grid Report for Time & Attendance

9. Leader in Mid-Market Grid Report for Training Management Systems

10. Leader in Grid Report for Training Management Systems

11. Leader in Mid-Market Report for Employee Scheduling

12. Leader in Mid-Market Report for Onboarding

13. Leader in Small-Business Report for Onboarding

14. Leader in Grid Report for Onboarding

15. Leader in Mid-Market Grid Report for Benefits Administration

16. Leader in Small-Business Grid Report for Benefits Administration

17. Leader in Mid-Market Grid Report for Compensation Management

18. Leader in Small-Business Grid Report for Compensation Management

19. Leader in Grid Report for Compensation Management

20. Leader in Grid Report for Benefits Administration

21. Leader in Mid-Market Grid Report for Core HR

22. Leader in Small-Business Grid Report for Core HR

23. Leader in Grid Report for Core HR

24. Leader in Grid Report for Workforce Management

25. Leader in Small-Business Grid Report for Workforce Management

26. Leader in Grid Report for Payroll

27. Leader in Mid-Market Grid Report for Workforce Management

28. Leader in Small-Business Grid Report for Payroll

29. Leader in Mid-Market Grid Report for Payroll

30. Leader in Enterprise Grid Report for Human Resource Management Systems

31. Leader in Mid-Market Grid Report for Human Resource Management Systems

32. Leader in Small-Business Grid Report for Human Resource Management Systems

33. Leader in Grid Report for Human Resource Management Systems

Want to see more isolved recognitions? Explore our full list.